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Customer Service

Please do not hesitate to contact us with any questions you might have. We offer excellent service and your satisfaction is our goal. Please check our FAQs section to see if your question has already been answered.

E-mail
Please email your questions and comments to sales@steril-zone.com. We will respond within one business day.

Call us
We are open Monday through Friday from 8:00am to 4:30pm pacific time. Please call 818-565-1128.

International Orders
 For locations outside the United States, please contact us at 818-565-1128 or complete our online form for availability and shipping quote.
 
Government, and Purchase Orders
Please contact us at 818-565-1128 for our pre-approval process, or email us at sales@steril-zone.com.

Quantity Discounts
You can save 10% or more by buying in quantity. Click here for details.

Free Online Product Registration
We offer easy online product registration for your Steril-Zone Room Air Purifier. Please click here to complete the form.

Free Filter Change Reminder Program
No more wondering if it's time to change your filter! We’ll send you a friendly reminder, including a link to a webpage where you can purchase the right replacement filter in just a few clicks. Complete this easy form.

Returns, Exchanges and Refunds
Please click here for our Return Policy.

Mailing Address:
Steril-Aire, Inc.
2840 N Lima Street
Burbank, CA 91504